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Key Responsibilities
- Serves as a key point of contact for leaders & employees for the SSL including query handling and closure
- Drive HR activities for the span (policies, new initiatives)
- Lead the implementation of engagement activities like Townhall, CFMs, Employee connect sessions etc
- Work closely with Business & counsellors on career planning & people development
- Derive attrition trends and recommend interventions for retention
- Ensure resolution of employee related issues timely as well as effectively and consult ER function as needed
- Support business in building skills and knowledge
- Ensure all the people management and employee development activities are delivered in timely & effective manner
- Responsible for day to day HR activities and perform them with the right quality as per set process & protocol
- Facilitate change and support the implementation as well as successful adoption of projects around performance mgmt., talent development, reward & benefits activities
- Liaise with Talent CoEs to close on open employee queries
- Contribute on various Central as well as SL level projects & initiatives
Key Goals & deliverables:
- Onboarding & assimilation
- Conduct New Hire sessions
- Capture pulse & address any issues
- Performance Mgmt.
- Drive LEAD CCG conversations, run compliance reports and tracking
- Coach & guide counsellors on LEAD, answer queries & manage outliers
- Partner in year end discussions exercise and drive closure as per Org guidelines and approach
- Guide counsellors on addressing performance issues –PEP/ ACN.cases
- Employee Listening & engagement
- Drive connect across Ranks as per SL framework. Drive closure of actions.
- Proactively report pulse to leadership and initiate requisite actions
- Drive PPS participation, result communication & action planning for the SSL
- Drive culture of recognition & inclusivity through implementation of SL plan
- Exit & Grievance Management
- Conduct exit interview
- Trend analysis and report back pulse to drive better retention in span
- Help escalate any open issues pending with HRCC for closure including Full & Final settlement
- Manage ER cases and grievances
- Projects , Data & Reporting
- Analyse data trends around employee demographics, attrition
- Capture data accurately & timely in trackers
- Participate in Talent related projects- SL/Org level ensuring quality delivery & closure
Skills & attributes for success
- Employee relations experience to handle complex disciplinary, grievance issues for the span
- Experience of managing - performance management related activities and guide counsellors/Managers, engagement
- Ability to engage & influence others, with good change mgmt. skills and desire to act as a change agent
- Develop /coach counsellors and other team employees
- Work closely with Talent Lead & counsellors to co-develop solutions to meet business needs
- Have an eye for detail ensuring accuracy, completeness and timeliness while working on data reporting and related tasks.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
